Recently, we had an interesting experience with the Ritz Carlton Hotel during a Chicago trip. When we checked in the clerk started to make a room assignment, and then said “this reservation was made by BTI Travel in Syracuse. They are on our list and you qualify for an upgrade. We ended up in a large room on the thirty-eight floor with an expansive window overlooking Lake Michigan! It pays to work with people who have Influence.
Ret. Orthopedic Surgeon
I have used other travel providers before, but BTI treated me like a true VIP. BTI provides excellent service from start to finish. The agent was very knowledgeable and stayed with me throughout the trip, and helped me get the most out of my visit to Italy. BTI went above and beyond my expectations.
When I landed at the airport I had transportation prearranged to take me to my 5-star hotel in the perfect locations. She even arranged private tours; that included the Vatican, Sistine Chapel, the David Exhibit in Florence and a day tour of Tuscany.
I would highly recommend using BTI Travel for your travel needs. Regardless if you are traveling for business or leisure, BTI goes the extra mile to make sure their clients’ trips meets their expectations. It was a trip to remember!
Area Vice President Sales Central
Kaman Industrial Technologies.