Recently, we had an interesting experience with the Ritz Carlton Hotel during a Chicago trip. When we checked in the clerk started to make a room assignment, and then said “this reservation was made by BTI Travel in Syracuse. They are on our list and you qualify for an upgrade. We ended up in a large room on the thirty-eight floor with an expansive window overlooking Lake Michigan! It pays to work with people who have Influence.
Ret. Orthopedic Surgeon
My experience using BTI Travel as a hotel provider has been pleasant and convenient. They have always been able to find me great hotels at competitive or better rates than I would find on my own, but their recent involvement goes beyond my expectation.
Business travel is challenging and often our plans change. At the last moment my boss’s plans were altered and my company was facing a financial loss on the hotel room. With the help of BTI’s experienced agents, my company received a refund in full from the hotel. Their knowledge and influence made it possible for my company to recover the $209.00.